Archive for February, 2014

Dear Medicare

February 27, 2014

Dear Medicare,

Do you know why providers don’t want to do business with you? What business has a one hour window that is the “best time” to call each morning? Are you saying you only work one hour of each day? When I call in this one hour window, I still don’t get help. Please help me understand why you would not staff customer service representatives to SERVE your clients all day long. Please help me understand why a minimum 90 minute wait to talk to you is acceptable. Please help me understand why you direct us to your website but the website doesn’t have any information to answer our questions. Please help me understand when the new intermediary took over for the old intermediary why you don’t have access to these files. Please help me understand with the advancement of technology and the ability to do so much online why you haven’t adapted to the year 2014. Please help me understand why we still do business with you…OH, I forgot, you don’t want to know.

Sincerely,

A Healthcare Consultant that seriously feels she is losing her passion for what she does!!!!!

Quotes

February 24, 2014

Growing other leaders from the ranks isn’t just the duty of the leader, it’s an obligation.

– Warren Bennis

Quotes

February 17, 2014

Winning companies win because they have good leaders who nurture the development of other leaders at all levels of the organization.

– Noel Tichy

Quotes

February 10, 2014

The more you praise and celebrate your life, the more there is in life to celebrate.

– Oprah Winfrey

Quotes

February 3, 2014

God put this person in my life for me to impact, to promote, to encourage, to increase, to love, to bless, and to add value to.

– Dr. Walid Saade