How do you help a Team Member that is Hurting?

Have you ever been in the position where you arrived at work to find a Team Member hurting?  You can see it in their eyes, their body language, their expression, the mood displayed.

How do you approach someone that is hurting to find out how you can help?

How do you show you care without prying into their personal life and asking them to share what they may not feel comfortable sharing?

How do you reach out and encourage?

How do you show support and communicate “I love you” no matter what it is that has happened?  No matter what you are feeling?  No matter if it will get better.

Every person  has a different temperament, however the following list are ways you can make an impact and open the door to let them know you saw the pain in their life and know they are experiencing a difficult time.

 

Here are 5 simple things you can do to reach out and show you care:

  • Give a hug.  There is nothing in the world like a hug.  There is nothing that can communicate what words can’t with a hug.  It doesn’t have to be long, it doesn’t have to be forceful, just a quick pull towards you and squeeze them tight and let them go.
  • Invite them to share if they wish to.  A simple: “You seem to be having a rough day, do you need to talk?”  Sometimes all that someone needs to do is share what is hurting them, bothering or perplexing them, creating frustration in them, etc.  Sometimes if they just have someone who is willing to listen they can open up and tell you more then you ever dreamed they would.
  • Inquire if you can do something.  A simple: “Is there anything I can do for you today?”  If you have a report with the individual, they will know you are genuinely interested in their life and are not manipulating the conversation to obtain gossip.
  • Let them know you are praying for them.  If you feel they are open to this, pull them in your office and grab their hands and pray together.  If you don’t feel this would be received well, do it alone.
  • Send them an email, text message or card in the mail to let them know you care and are thinking of them.  Nothing cheers up a hurting, lonely, distraught heart like a message from a friend to let them know you care.

What is something you have done and found to work at helping a Team Member who is hurting?  Share below!

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